Xfitness Pakistan

Last Updated: 6 Feb 2026

Xfitness Pakistan (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of our members, website visitors, and customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us through our gym, website, social media platforms, or other services.

If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

• Full name

• Phone number

• Email address

• Age, gender, and fitness-related details (if provided)

• Billing and payment details (processed securely through third-party providers)

b) Non-Personal Information

• Browser type

• Device information

• IP address

• Pages visited on our website

• Date and time of access

2. How We Use Your Information

We use the collected information for purposes including but not limited to:

• Registering and managing gym memberships

• Providing fitness training, programs, and customer support

• Processing payments and invoices

• Sending updates, promotions, schedules, and service-related notifications

• Improving our services, website, and customer experience

• Complying with legal obligations

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may share information only in the following cases:

• With trusted service providers (payment gateways, CRM systems, marketing tools) strictly for service delivery

• If required by law, legal process, or government request

• To protect the rights, safety, and property of Xfitness Pakistan

4. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality

• Analyze traffic and user behavior

• Enhance user experience

You can choose to disable cookies through your browser settings.

6. Third-Party Links

Our website or social media pages may contain links to third-party websites. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies separately.

7. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If such information is discovered, it will be deleted immediately.

8. Your Rights

You have the right to:

• Request access to your personal information

• Request correction or update of your data

• Request deletion of your personal information (subject to legal requirements)

• Opt out of promotional communications at any time

To exercise these rights, contact us using the details below.

9. Changes to This Privacy Policy

Xfitness Pakistan reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website with an updated revision date.

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

📧 Email: privacy@xfitnesspakistan.com